Coverage

SPECIALISED SOLUTIONS

Our vehicles are kept according to government national requirements which means the safekeeping and integrity of a product at all times until it is final delivery to the customer.

Our vehicles are equipped with thermal insulation resulting in the significant temperature reduction inside the van.

Our vehicles are properly equipped with a cooling system which is essential for maintaining the cold chain process.

We monitor and control the temperature of products at all times, handling the cold chain process efficiently.

All products are transported with the required standards of hygiene and cleanliness and without sharing space with incompatible products. For those type of products, we offer a specialist service thus avoiding cross-contamination.

SECURITY

We guarantee our deliveries nationwide with a satellite tracking system, monitored times of specific stops, speed and exact transport location with fixed automatic alerts.

Satellite padlocks are controlled by our security personnel using a system developed by a market leader with more than 20years experience in the field of monitoring and security. Only with the necessary authorization and approved lock codes can the padlocks be opened.

We have domestic transport insurance with national coverage against all risks.

We are in contact with the national police and security companies in case the need arises for added vigilance and security or in a situation of emergency rescue – the special forces are called upon.

DELIVERIES

We apply, to all deliveries, quality standards as described in our procedures and transport manual observing the utmost care for each product transported.

Our customers’ products are distributed by competent staff who are highly qualified and are properly trained to ensure a safe delivery and excellent customer service.

We maintain constant communication from the moment a product is dispatched to its final delivery to the customer.

COVERAGE

We have coverage throughout the country with a personalized transportation service ensuring a safe and guaranteed delivery nationwide.

We optimize routes nationwide generating a steady reduction in delivery time with our fleet and meeting our customers’ requirements with regards to spacing, refrigeration, temperature controls and service.

NATIONAL COVERAGE AND DELIVERY TIMES

THE SIERRA

DESTINATION	TIME
IMBABURA	24 H
PICHINCHA	24 H
COTOPAXI	48 H
TUNGURAHUA	48 H
BOLIVAR	48 H
CHIMBORAZO	48 H
CAÑAR	48 H
AZUAY	48 H
LOJA	72 H
STO. DGO. DE LOS TSACHILAS	72 H

THE COAST

DESTINATION	TIME
ESMERALDAS	24 H
MANABÍ	24 H
GUAYAS	48 H
LOS RIOS	48 H
EL ORO	48 H
SANTA ELENA	48 H

THE AMAZON

DESTINATION	TIME
SUCUMBIOS	24 H
NAPO	24 H
PASTAZA	48 H
ORELLANA	48 H
MORONA SANTIAGO	48 H
ZAMORA CHINCHIPE	48 H

THE GALAPAGOS

DESTINATION	TIME
Puerto Baquerizo Moreno	72 HORAS

NATIONAL COVERAGE